Tony Tilney defines: "contract a negotiated agreement between the client and the therapist or counsellor. This may refer to business, process or outcomes. Transactional Analyses is a contractual method; it stresses the importance of openness, clear communication and mutual respect." (Dictionary of Transactional Analyses 1998)
Making contracts helps to avoid psychological games, to establish a equal and respectful professional relationship, to plan the working process and to evaluate the process and outcome of counselling and coaching.
Contracting questions are:
(Credit to M. James "Born to Win" 1976)
Example:
The leader of a team in a social institution ask you to coach her, because she has difficulties with her staff and problems to carry out necessary reforms, her first idea is that you should do something to solve her problem.
Further exploration makes obvious that she do not take her leader role and avoid to show authority.
Reflecting with her on the process and asking contracting questions you agree the following contract: "I want develop a constructive style of leadership and lead my staff potently. We will know that I have changed when the necessary reforms get established and carried out".
You agree that as the coach you will - analyse the current situation - organise a 360 degree feed back - explore with her resources and lacks and relevant issues and based on the results work with her on personal issues, train her skills.......
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THE END Notes by Uta Höhl-Spenceley and Dave Spenceley TSTAs
Yorkshire Training Centre
www.ta-coaching.co.uk // coaching@ta-coaching.co.uk